Where to find the control
- Sign in and open My Profile.
- Choose Settings.
- Find the Danger Zone area near the subscription details.
- Select Delete Account.
- Read and complete the confirmation prompts.
What changes
After deletion, preferences, usage history and associated account information are no longer available to you. Some records are retained for legally required periods.
Deleting a conversation removes that thread; account deletion removes your access to the profile and its history. For a password or access problem, use sign-in recovery before deciding whether to delete.
Check your subscription status
A successfully deleted account also cancels an active subscription when deletion is completed before renewal. If you only want to stop the next payment, use Unsubscribe instead of removing the account. Confirm the status and keep the receipt reference before deleting access to your profile.
If the account is already deleted and you need help with a charge, contact support using the email associated with the purchase.