Customer support
Email support@candymail.ai. Include your account email, a short description, the date and time, and any relevant error message. Do not send passwords, sign-in codes or a full payment-card number.
Payments and subscriptions
For a billing enquiry, include the transaction date, amount, currency and the payment reference shown on your receipt. See Cancel a subscription or Refund information for the steps relevant to your request.
Privacy and content reports
For a privacy request, identify the account and the information concerned. For a content report, include the page or character address and enough context to locate the material. Our Content Removal Policy and DMCA Policy explain the information to provide.
Postal details
EverAI Limited
Registration C107181
56 Central Business Centre, Triq Is-Soll
Santa Venera SVR 1833, Malta
For an unresolved enquiry, follow the complaint process.